Privacy Policy
Introduction
Welcome to https://cravenconstruction.com. This site is owned and operated by Craven Construction Company, an Ohio corporation (“Company,” “we,” or “us”). This Privacy Policy governs your use of our website, app, email, text messaging, other forms of electronic messaging, offline activities, in-person events, and third-party partners or vendors, hereafter referred to as the “Site.”
We understand that your data is important to you and that you care about how your information is collected and used. We have compiled the information below to explain how we gather, use, and store your information. Please read through this policy carefully. Your use of this Site indicates your consent.
This Privacy Policy is organized into the following sections:
- Information we collect
- How we collect your information
- How we use your information
- How we share your information
- How we protect your information
- Age limits for children
- Correcting or updating your information
- Specific California resident rights
- Updates to this policy
- Contact information
Information We Collect
Defining Personally Identifiable Information
Personally identifiable information is any information collected by us or provided by you that with reasonable efforts could be used to identify you. Personally identifiable information includes the information you give to us directly, the information we automatically collect, and when applicable, information supplied to us by third parties.
Specifically, we may collect the following types of information:
- information that directly identifies you such as your name, age, postal address, email address, and phone number;
- order and billing information such as payment information, shipping address, and billing address;
- information regarding your requests for appointments, services, or assistance;
- information about your geographic location;
- information about your purchases on our Site;
- analytics about you as a user such as the type of device you use, your internet connection, and your preferences; and
- analytics about you as a user such as the type of device you use, your internet connection, your phone number, and your preferences, which may include additional metadata like photos, address information, video, and audio files on your mobile phone with your permission.
Please note that the Site does not access geolocation information about where you are when using the device.
How We Collect Your Information
We collect this information in the following ways: directly from you; automatically using technology like cookies, web bugs, and other web technologies; and directly from our partners and vendors.
Information Directly From You
As you use the Site, information we collect directly from you includes information provided in response to our direct request for your name, age, postal address, email address, and phone number. We may also collect information that you provide in correspondence with our company. In addition, when you fill out a form, complete a survey, sign up for an email list, make a purchase, share content, leave a comment, or engage in other similar interactions, you are directly providing us with your personal information.
If you decide to register for an account with us to access additional resources, services, and goods on our Site, you will be asked to complete a form requesting information such as your name and email address in order to create a user account.
Information Automatically Collected Using Technology
Our Site uses cookies, web beacons, log files, and similar technologies to automatically collect information about who you are and how you use our Site. Cookies are small files stored on your computer that contain information and are used to track information as you navigate different sites. These technologies work together and collect information about
- the type of device you are using,
- browsers you prefer,
- domain names you may access,
- your activities on the device, and
- your IP address.
These technologies do not collect personally identifiable information but may be used in conjunction with other information gathered. Over time, we may also collect information about your other activities online and combine this information for the purposes of behavioral profiling.
Do Not Track
Browsers and devices allow individuals to send “do not track” signals to websites. At this time, we do not take actions to respond to “do not track” signals; however, if required or permitted by applicable law, we may use cookies or compliance plug-ins wherein individuals may choose not to be tracked.
Information From Third Parties
In some instances, we may receive information from our third-party partners and vendors about our users. We may also incorporate third-party marketing and analytic services, such as Google Analytics or Meta Pixel, to help us analyze how our Site is being used.
Our Privacy Policy only governs Company’s use of your information; however, we may use these third-party services to analyze and enhance your experience.
How We Use Your Information
We collect and use information from you for the following purposes:
- to operate and maintain our site
- to present our content to you through our site
- to communicate with you
- to fulfill our obligations to you as presented when you provided the information
- to notify you about changes to our site
- to enhance and optimize your experience
- for any other purpose within your consent
In some instances, we also use information to contact you about goods and services that you may find valuable; however, if you would not like to receive information about ongoing promotions or tools we believe are relevant to you, please contact us at info@cravenconstruction.com.
Targeted Advertising
When you visit our site, the data collected by cookies during your visit may also be used to advertise to you. The analytics from your visit help us understand what may be of interest to you. You can opt out of or modify these advertising methods by visiting the following sites:
You can also visit https://optout.aboutads.info to control the collection of web data on your computer and to opt out of additional targeted marketing.
How We Share Your Information
Though we do not sell or disclose the personal information we collect in the ordinary course of our business, we may share your data with third parties in accordance with the purposes described above. At this time, we have not employed any third-party tools in the course of providing our service to you. Additionally, in the course of business, if we buy or sell business assets or participate in a company sale, merger, reorganization, or dissolution, the data we have collected may be part of such business transfers.
How We Protect Your Information
As a company, the protection of your information is important to us. We have designed and adopted technological and organizational procedures to safeguard your data. It is important to note that while we make efforts to protect your data, security measures are not impenetrable. As a result, we cannot guarantee the absolute security of any information collected or transmitted to our Site. By using our Site, you consent to the transmission of your data at your own risk.
Additionally, if you have registered for an account on our Site, you should not share your password or username with any other third parties. It is your responsibility to keep this information confidential.
Age Limits for Children
Children under the age of eighteen are prohibited from accessing the Site. Additionally, we do not use our site to knowingly collect personal information from children. Please contact us if you learn or have reason to suspect that a child under the age of eighteen is using the Site. We will take prompt action to delete any personal information about the child.
Correcting or Updating Your Information
If you discover that inaccurate information about you has been collected, or if you would like to update the information we currently have, please contact us via email at info@cravenconstruction.com, or by mail at Craven Construction Company, 2636 N. Revere Road, Akron, OH 44333.
Specific California Resident Rights
This section is only applicable for individuals who reside in California and should be read in conjunction with our entire Privacy Policy. If you are a California resident, you have the right to
- obtain additional information about “personal information” (as defined in the California Consumer Privacy Act (CCPA));
- request that we disclose certain information collected, used, disclosed, and sold about you;
- request deletion of your personal information; and
- opt out of the sale of your personal information.
The information covered by these specific rights is information that could be reasonably linked to you. It excludes information that cannot be reasonably linked to you.
To help you better understand our practices, the chart below describes the categories of personal information collected, the sources of this information, how we use this information, and with which third parties we have shared this information within the past twelve months.
| Categories of Information Collected | Sources of Information | How we use this information | Third parties to which we have disclosed this information |
| Commercial information | Directly from you or our service provider partners (including but not limited to Google Analytics or Meta Pixel) | To fulfill our obligations to you as presented when you provided the information; to periodically provide relevant communications to you, including but not limited to emails and newsletters | Service provider partners (including but not limited to Mailchimp or Vivid Plum LLC) |
| Internet or electronic network activity information | Directly from you or our service provider partners (including but not limited to Google Analytics or Meta Pixel) | To fulfill our obligations to you as presented when you provided the information; to periodically provide relevant communications to you, including but not limited to emails and newsletters | Service provider partners (including but not limited to Mailchimp or Vivid Plum LLC) |
To exercise your right to make requests regarding your personal information, please contact us via email at info@cravenconstruction.com, or by mail at Craven Construction Company, 2636 N. Revere Road, Akron, OH 44333. We may take steps to verify your identity before providing the requested information.
Updates to This Policy
We may update this policy from time to time. If any updates are made to this policy, they will be posted here. Additionally, if material changes are made to this policy, we will notify you via a notice to this Site, and registered users will receive an additional email. Please check this page frequently for updates.
Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our services, please contact us via email at info@cravenconstruction.com, or by mail at Craven Construction Company, 2636 N. Revere Road, Akron, OH 44333.
Effective Date: July 15, 2024